Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jessica Weckel

Jessica Weckel

December 13, 2025

5  out of  5
rating by Jessica Weckel
"When I initially filled out a form online, I wasn’t sure what to expect, but I received a text message from Will and he was extremely helpful from start to finish. He was not pushy or sales in any way, and patiently answered my barrage of questions. The coverage and price was thorough and fair. I work in sales, so I can spot a pushy salesman from a mile away, and Will was just the opposite of that. I would definitely recommend him to friends and family."
Profile photo of Emily Howard

Emily Howard

December 12, 2025

5  out of  5
rating by Emily Howard
"Levi was a huge help and made the whole process really easy and also saved us thousands."
We responded:
"Emily, thank you for your wonderful feedback! I'm happy to hear that Levi was able to assist you and make the process smooth while saving you money. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
Profile photo of David Howard

David Howard

December 12, 2025

5  out of  5
rating by David Howard
"Levi helped get us way better rates on auto insurance and was easy to talk to."
We responded:
"Thank you, David! I'm happy to hear that Levi was able to assist you with better rates and that you found the process easy. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Miguel Liberato

Miguel Liberato

December 12, 2025

5  out of  5
rating by Miguel Liberato
"My guy Will got me taken care of late evening very professional insurance man. Got my rate cut in half and was very honest with every question I had for him. If you guys need insurance go talk to my guy Will he’ll get you taken care of."
We responded:
"Miguel, thank you for your fantastic review! I'm glad to hear that Will provided such professional service and helped you with your insurance needs. We appreciate your recommendation and are always here to assist you with any other questions or needs. Let us know if there's anything else we can do for you!"
Profile photo of Kayla Bass

Kayla Bass

December 8, 2025

5  out of  5
rating by Kayla Bass
"Will was over and above the customer service I accepted to get. He was extremely knowledgeable, patient, and made me feel he had my back! Even further I got things in the mail that I didn’t understand so called to ask him and he was more than happy to walk me through step by step. Hope to deal with agents like him every time!"
We responded:
"Thank you, Kayla! I'm really happy to hear about your positive experience with Will. It's wonderful that he was able to provide the support and guidance you needed. We’re committed to ensuring you always feel supported. If you have any more questions or need assistance, feel free to reach out anytime!"
Profile photo of Jennifer Silverstein

Jennifer Silverstein

December 6, 2025

5  out of  5
rating by Jennifer Silverstein
"This office took the time to get a quote for me even though I had rejected an online state farm quote. Turns out with the discounts it was about 2000 less than all the other quotes I got this year. These guys were honestly incredibly helpful, took a ton of time to talk through all my questions and help me make a decision. Can't recommend them enough."
We responded:
"Thank you, Jennifer! I'm so happy to hear that our office could assist you in finding a better quote and answer all your questions. Your recommendation means a lot to us. If you need anything else, feel free to reach out anytime!"
Profile photo of Raquel Vasquez

Raquel Vasquez

December 5, 2025

5  out of  5
rating by Raquel Vasquez
"Courtney was so incredibly helpful when I called. She was quick to help start my claim process and explained what I could expect going forward. I'm so grateful."
We responded:
"Raquel, thank you for your wonderful feedback! I'm happy to hear that Courtney was able to assist you effectively and provide clarity on your claim process. We appreciate your trust in us and are always here to help with anything you need. Let us know if there's anything else we can do for you!"
Profile photo of Edna Rodriguez

Edna Rodriguez

December 4, 2025

5  out of  5
rating by Edna Rodriguez
"Courtney Roberts did an amazing job helping me add a vehicle to my policy. She was very helpful and attentive to my request."
We responded:
"Thank you, Edna! I'm happy to hear that Courtney was able to assist you so effectively with your policy. Our team is dedicated to providing attentive and helpful service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Jan Pollard

Jan Pollard

December 4, 2025

5  out of  5
rating by Jan Pollard
"We have had wonderful experience with the Chris Southerland State Farm agency. Most recently Courtney was very kind and helpful in closing my Mom's home owners insurance after the closing of her home, as she died in June."
We responded:
"Thank you, Jan! I'm glad to hear that Courtney was able to assist you with your mom's insurance during such a difficult time. We appreciate your kind words and are here to help with anything you need in the future. Let us know if there's anything else we can do for you!"
Profile photo of Derek Oh

Derek Oh

November 26, 2025

5  out of  5
rating by Derek Oh
"I’ve had an outstanding experience working with Will at State Farm. He goes above and beyond to make sure everything is clearly explained and tailored to what I actually need—not just a one-size-fits-all policy. Will is patient, knowledgeable, and always quick to respond, whether it’s a simple question or a more complicated issue."
We responded:
"Thank you, Derek! I'm happy to hear about your outstanding experience with Will. It's great to know that his patience and knowledge made a difference in tailoring the right policy for you. Our team is committed to providing personalized service, and your feedback is truly appreciated. Let us know if there's anything else we can assist you with!"
Profile photo of Luke Walker

Luke Walker

November 21, 2025

5  out of  5
rating by Luke Walker
"Will was a great help walking me thru the transition of our auto and homeowners to state farm. His explanations of the options were thorough and he modeled several different coverages for me before we landed on the final."
We responded:
"Thank you, Luke! I'm happy to hear that Will was able to assist you effectively with your transition to State Farm. We appreciate your feedback and are always here to help with any questions or other needs. Let us know if there's anything else we can do for you!"
Profile photo of Kenyiro Anazagasty

Kenyiro Anazagasty

November 20, 2025

5  out of  5
rating by Kenyiro Anazagasty
"Received quick and thorough assistance from Courtney."
We responded:
"Thank you for your review, Kenyiro! I'm happy to hear that Courtney provided you with quick and thorough assistance. Our team is dedicated to offering the best service possible. If you need anything else, feel free to reach out!"
Profile photo of Sandra Scott

Sandra Scott

November 19, 2025

5  out of  5
rating by Sandra Scott
"Levi was very helpful on getting me set up with my Insurance for car & rental."
We responded:
"Hey, Sandra! Thanks so much for letting us know that Levi was such a big yelp with getting your insurance and rental car set up for you. He will be happy to read your feedback."
Profile photo of L J

L J

November 18, 2025

5  out of  5
rating by L J
"I just changed my auto and renters insurance with Will Goolsby today and he saved me $68 a month. Thank you Will!!!"
We responded:
"Thank you, L J! I'm delighted to hear about your positive experience with Will. It's fantastic that he was able to help you save on your insurance. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Profile photo of Urias Ochoa

Urias Ochoa

November 17, 2025

5  out of  5
rating by Urias Ochoa
"Will is hands-down the best insurance agent I’ve ever worked with. He had all my information ready. Quickest insurance interaction I've had in years. Will is super responsive, knowledgeable, and genuinely cares about his clients. He truly goes above and beyond. If you need an insurance agent, Will is the guy!"
We responded:
"Thank you, Urias! I'm so happy to hear about your positive experience with Will. It's wonderful to know that his responsiveness and dedication made such a difference for you. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can assist you with!"
Profile photo of Devante Ruffin

Devante Ruffin

November 17, 2025

5  out of  5
rating by Devante Ruffin
"Got help from Natalie Dunn with the renewal of my policy. She was extremely patient and helped gather more info to get me to renew. I appreciate your time!"
We responded:
"Devante, thank you for sharing your experience! I'm happy to hear that Natalie was able to assist you with your policy renewal and provide the information you needed. We appreciate your trust in us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Todd Powell

Todd Powell

November 13, 2025

5  out of  5
rating by Todd Powell
"Will took care of me and got me a better price than USAA and even included glass coverage along with renters!"
We responded:
"Thank you, Todd! I'm happy to hear that Will was able to assist you with a better price and additional coverage. It's great to know you're satisfied with the service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Dulce Cantu

Dulce Cantu

November 12, 2025

5  out of  5
rating by Dulce Cantu
"Sophia was wonderful help when trying to apply for my discount. I work crazy hours and am not always able to pick up the phone. She was super communicative and quick responsive when needed through email."
We responded:
"Thank you, Dulce! I'm happy to hear that Sophia was able to assist you effectively with your discount application. We understand the challenges of a busy schedule, and it's great to know that email communication worked well for you. If there's anything else you need, feel free to reach out!"
Profile photo of Noemi Klopfenstein

Noemi Klopfenstein

November 4, 2025

5  out of  5
rating by Noemi Klopfenstein
"Very satisfied. Levi."
We responded:
"Thank you, Noemi! I'm happy to know that you're very satisfied with the service Levi provided. If you have any questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Profile photo of Bree Hepworth

Bree Hepworth

October 27, 2025

5  out of  5
rating by Bree Hepworth
"Took care of all of my needs quickly and effectively. Very knowledgeable. Fair prices as well! 10/10 recommend"
We responded:
"Thank you, Bree! I'm happy to know that you found our service quick and effective. It's great to hear you appreciated our knowledge and pricing. If you ever need anything else, feel free to reach out!"
Profile photo of Emylee Wright

Emylee Wright

October 27, 2025

5  out of  5
rating by Emylee Wright
"Sophia was very helpful and kind with all of my questions over the phone. Chris Sutherland agents always have great customer service and value the customer experience."
We responded:
"Emylee, Thank you for sharing your experience! I'm glad Zach and Jonah were able to assist you efficiently and kindly during your flat tire situation. It's great to know that our team provided quick and helpful roadside assistance. We appreciate your feedback and are here for any future needs you may have. - Chris Sutherland - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Echo-Rose Faeyn

Echo-Rose Faeyn

October 27, 2025

5  out of  5
rating by Echo-Rose Faeyn
"Adam was AMAZING. He helped me find the best insurance for my needs and price range AND helped me bundle some other coverages to save money! I highly recommend him!"
We responded:
"Thank you for your fantastic feedback! I'm delighted to hear that Adam was able to assist you in finding the right insurance and bundling options. We appreciate your recommendation and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
Profile photo of Chad Adamic

Chad Adamic

October 26, 2025

5  out of  5
rating by Chad Adamic
"Chris is very helpful and the savings were worth going to state farm. He was substantially cheaper than progressive and very helpful"
We responded:
"Thank you, Chad! I'm happy to know that you found our service helpful and cost-effective. It's great to have you with us at State Farm. If you need anything else, feel free to reach out!"
Profile photo of Alex 'Alfheimr'

Alex 'Alfheimr'

October 23, 2025

5  out of  5
rating by Alex 'Alfheimr'
"I've worked with Natalie Dunn with getting any updated documents, and she's always on top of it! Excellent service, and a great person to work with!"
We responded:
"Thank you, Alex 'Alfheimr', for your wonderful feedback! I'm so happy to hear that Natalie has been providing excellent service and keeping everything up to date for you. We appreciate your kind words and are here for any future needs you might have. Let us know if there's anything else we can assist with!"
Profile photo of Leah O'Shea

Leah O'Shea

October 23, 2025

5  out of  5
rating by Leah O'Shea
"Levi has been awesome! Saved me so much money on car insurance & helped walk me through everything!"
We responded:
"Thank you, Leah! I'm happy to hear that Levi was able to assist you and help you save on your insurance. We appreciate your feedback and are always here to help with any questions or future needs. Thanks for choosing us!"