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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elizabeth

December 23, 2025

5  out of  5
rating by Elizabeth
"I had a great experience. Will helped me switch my car insurance from Virginia to Colorado. He made everything easy to understand, was professional, and very pleasant to talk to. He even explained what I needed to do next! One of the nicest over-the-phone customer service experiences I've ever had."
We responded:
"Thank you, Elizabeth! I'm happy to hear about your positive experience with Will. It's wonderful that he made the transition smooth and clear for you. Our team is dedicated to providing exceptional service, and it's great to know we succeeded. If you need anything else, feel free to reach out!"
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Jessica Amaro

December 19, 2025

5  out of  5
rating by Jessica Amaro
"Insurance agent Will was great to work with. He helped me get quotes for both auto and home insurance. He was very detailed and informative throughout the entire process."
We responded:
"Jessica, thank you for your wonderful feedback! I'm happy to hear that Will provided detailed and informative assistance with your insurance quotes. We appreciate your trust in us. If you need anything else, feel free to reach out!"
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Stephen Lemmons

December 18, 2025

5  out of  5
rating by Stephen Lemmons
"Natalie Dunn was super professional and answered all our questions that we were curious about. Also made us feel we had options instead of feeling we had to make decisions right away. My wife and I truly appreciate her for all she did for us."
We responded:
"Stephen, thank you for sharing your experience! I'm happy to hear that Natalie provided you with professional service and made you feel comfortable with your options. We appreciate your kind words and are here if you need anything else. Thanks for choosing us!"
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Warren

December 18, 2025

5  out of  5
rating by Warren
"They were easy to work with and were fast when it came to resolving my claim as they could. Low stress during an otherwise stressful situation!"
We responded:
"Thank you, Warren! I'm happy to hear that our team made the process smooth and efficient for you. We aim to make things as stress-free as possible. If you need anything else, feel free to reach out!"
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Rodney Warner

December 16, 2025

5  out of  5
rating by Rodney Warner
"William was very professional, great to work with"
We responded:
"Rodney, thank you for your feedback! I'm happy to hear that William provided you with a professional experience. Our team is dedicated to offering excellent service. If you need anything else, feel free to reach out!"
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Carrie Ipson

December 15, 2025

5  out of  5
rating by Carrie Ipson
"Will was able to save us thousands on our home owners policy. He was knowledgable, took the time to explain things and swap out coverages to price different options, and listened to what we needed. He was also honest and not just in it for a sale, but to truly help us find the best coverage at a reasonable price."
We responded:
"Thank you, Carrie! I'm happy to hear that Will was able to assist you effectively with your policy. It's great to know he provided knowledgeable service and prioritized your needs. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Jessica Weckel

December 13, 2025

5  out of  5
rating by Jessica Weckel
"When I initially filled out a form online, I wasn’t sure what to expect, but I received a text message from Will and he was extremely helpful from start to finish. He was not pushy or sales in any way, and patiently answered my barrage of questions. The coverage and price was thorough and fair. I work in sales, so I can spot a pushy salesman from a mile away, and Will was just the opposite of that. I would definitely recommend him to friends and family."
We responded:
"Thank you, Jessica! I'm happy to hear that Will provided such helpful and patient service. It's great to know that you found the coverage and pricing fair. We appreciate your recommendation and are here for any future needs you may have. Let us know if there's anything else we can do for you!"
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Jennifer Silverstein

December 6, 2025

5  out of  5
rating by Jennifer Silverstein
"This office took the time to get a quote for me even though I had rejected an online state farm quote. Turns out with the discounts it was about 2000 less than all the other quotes I got this year. These guys were honestly incredibly helpful, took a ton of time to talk through all my questions and help me make a decision. Can't recommend them enough."
We responded:
"Thank you, Jennifer! I'm so happy to hear that our office could assist you in finding a better quote and answer all your questions. Your recommendation means a lot to us. If you need anything else, feel free to reach out anytime!"
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Raquel Vasquez

December 5, 2025

5  out of  5
rating by Raquel Vasquez
"Courtney was so incredibly helpful when I called. She was quick to help start my claim process and explained what I could expect going forward. I'm so grateful."
We responded:
"Raquel, thank you for your wonderful feedback! I'm happy to hear that Courtney was able to assist you effectively and provide clarity on your claim process. We appreciate your trust in us and are always here to help with anything you need. Let us know if there's anything else we can do for you!"
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Edna Rodriguez

December 4, 2025

5  out of  5
rating by Edna Rodriguez
"Courtney Roberts did an amazing job helping me add a vehicle to my policy. She was very helpful and attentive to my request."
We responded:
"Thank you, Edna! I'm happy to hear that Courtney was able to assist you so effectively with your policy. Our team is dedicated to providing attentive and helpful service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Pari Sveinsson

December 4, 2025

5  out of  5
rating by Pari Sveinsson
"Will was really awesome to work with, thank you for all your help!"
We responded:
"Thank you, Pari! I'm happy to hear that Will provided you with such great assistance. Our team is dedicated to offering exceptional service, and it's wonderful to know we met your expectations. If you need anything else, feel free to reach out!"
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Jan Pollard

December 4, 2025

5  out of  5
rating by Jan Pollard
"We have had wonderful experience with the Chris Southerland State Farm agency. Most recently Courtney was very kind and helpful in closing my Mom's home owners insurance after the closing of her home, as she died in June."
We responded:
"Thank you, Jan! I'm glad to hear that Courtney was able to assist you with your mom's insurance during such a difficult time. We appreciate your kind words and are here to help with anything you need in the future. Let us know if there's anything else we can do for you!"
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Robbie Garrett

December 3, 2025

5  out of  5
rating by Robbie Garrett
"Will @ State Farm is such a pleasant, helpful, caring & professional representative, I can’t say enough how grateful I am to him & State Farm. I have been with them for many years now and they have saved me so much money, always giving great deals & being so helpful. We have historically communicated via text, which is my preferred method, because I am a very busy professional, it allows me to multitask…all the while of getting my business done efficiently & effectively. Thank YoU, Will for being an outstanding employee @ State Farm…you’re the best..!! ❤️ Warm wishes, Marlene Garrett"
We responded:
"Thank you, Marlene, for sharing your wonderful experience! I'm delighted to hear that Will has been such a supportive and professional representative for you. It's fantastic that our communication methods fit your busy schedule and help you manage your tasks efficiently. We truly appreciate your loyalty over the years. If there's anything else we can do for you, just let us know!"
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Gewahna Owens

December 1, 2025

5  out of  5
rating by Gewahna Owens
"I hAve been A customer of this office for sum time now... they r very courteous n helpful...whnevA I need sumthinG done they Get it done rt n fAst"
We responded:
"Gewahna, thank you for your feedback! I'm glad to hear that our team has been courteous and helpful during your time with us. It's great to know we can assist you quickly whenever you need something. Let us know if there's anything else we can do for you!"
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Derek Oh

November 26, 2025

5  out of  5
rating by Derek Oh
"I’ve had an outstanding experience working with Will at State Farm. He goes above and beyond to make sure everything is clearly explained and tailored to what I actually need—not just a one-size-fits-all policy. Will is patient, knowledgeable, and always quick to respond, whether it’s a simple question or a more complicated issue."
We responded:
"Thank you, Derek! I'm happy to hear about your outstanding experience with Will. It's great to know that his patience and knowledge made a difference in tailoring the right policy for you. Our team is committed to providing personalized service, and your feedback is truly appreciated. Let us know if there's anything else we can assist you with!"
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1993noahs

November 21, 2025

5  out of  5
rating by 1993noahs
"Levi is awesome! He saved us a bunch of money and is very professional."
We responded:
"Thank you! I'm happy to hear that Levi was able to assist you and help save money. We appreciate your feedback and are always here to support your insurance needs. Let us know if there's anything else we can do for you!"
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Luke Walker

November 21, 2025

5  out of  5
rating by Luke Walker
"Will was a great help walking me thru the transition of our auto and homeowners to state farm. His explanations of the options were thorough and he modeled several different coverages for me before we landed on the final."
We responded:
"Thank you, Luke! I'm happy to hear that Will was able to assist you effectively with your transition to State Farm. We appreciate your feedback and are always here to help with any questions or other needs. Let us know if there's anything else we can do for you!"
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Kenyiro Anazagasty

November 20, 2025

5  out of  5
rating by Kenyiro Anazagasty
"Received quick and thorough assistance from Courtney."
We responded:
"Thank you for your review, Kenyiro! I'm happy to hear that Courtney provided you with quick and thorough assistance. Our team is dedicated to offering the best service possible. If you need anything else, feel free to reach out!"
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Sandra Scott

November 19, 2025

5  out of  5
rating by Sandra Scott
"Levi was very helpful on getting me set up with my Insurance for car & rental."
We responded:
"Hey, Sandra! Thanks so much for letting us know that Levi was such a big yelp with getting your insurance and rental car set up for you. He will be happy to read your feedback."
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L J

November 18, 2025

5  out of  5
rating by L J
"I just changed my auto and renters insurance with Will Goolsby today and he saved me $68 a month. Thank you Will!!!"
We responded:
"Thank you, L J! I'm delighted to hear about your positive experience with Will. It's fantastic that he was able to help you save on your insurance. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Urias Ochoa

November 17, 2025

5  out of  5
rating by Urias Ochoa
"Will is hands-down the best insurance agent I’ve ever worked with. He had all my information ready. Quickest insurance interaction I've had in years. Will is super responsive, knowledgeable, and genuinely cares about his clients. He truly goes above and beyond. If you need an insurance agent, Will is the guy!"
We responded:
"Thank you, Urias! I'm so happy to hear about your positive experience with Will. It's wonderful to know that his responsiveness and dedication made such a difference for you. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can assist you with!"
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Devante Ruffin

November 17, 2025

5  out of  5
rating by Devante Ruffin
"Got help from Natalie Dunn with the renewal of my policy. She was extremely patient and helped gather more info to get me to renew. I appreciate your time!"
We responded:
"Devante, thank you for sharing your experience! I'm happy to hear that Natalie was able to assist you with your policy renewal and provide the information you needed. We appreciate your trust in us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Todd Powell

November 13, 2025

5  out of  5
rating by Todd Powell
"Will took care of me and got me a better price than USAA and even included glass coverage along with renters!"
We responded:
"Thank you, Todd! I'm happy to hear that Will was able to assist you with a better price and additional coverage. It's great to know you're satisfied with the service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Dulce Cantu

November 12, 2025

5  out of  5
rating by Dulce Cantu
"Sophia was wonderful help when trying to apply for my discount. I work crazy hours and am not always able to pick up the phone. She was super communicative and quick responsive when needed through email."
We responded:
"Thank you, Dulce! I'm happy to hear that Sophia was able to assist you effectively with your discount application. We understand the challenges of a busy schedule, and it's great to know that email communication worked well for you. If there's anything else you need, feel free to reach out!"
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For The People Ent.

November 11, 2025

5  out of  5
rating by For The People Ent.
"Great experience! Very nice and helped me get the best quote for my vehicles. I highly recommend him as your next insurance agent."
We responded:
"Thank you! I'm happy to know you had a great experience and found the best quote for your vehicles. Your recommendation means a lot. If you need anything else, feel free to reach out!"