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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jonathan Mead

Jonathan Mead

March 12, 2025

5  out of  5
rating by Jonathan Mead
"Staff is helpful"
We responded:
"Thank you, Jonathan! I'm glad to know our staff was able to assist you. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Arthur Hennessey

March 11, 2025

5  out of  5
rating by Arthur Hennessey
"Levi was awesome. Went through everything. Already state farm customers and the options he gave us for home owners to go with auto is gona make a huge difference. Awesome guy and greatly appreciate his knowledge and expertise."
We responded:
"Thank you, Arthur, for sharing your experience! I'm glad Levi was able to provide you with valuable options. His expertise truly makes a difference. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Matthew K

March 11, 2025

5  out of  5
rating by Matthew K
"Adam was professional and very knowledgeable about our policy. Helped us with all our questions and concerns. Ask for Adam!"
We responded:
"Thank you, Matthew, for sharing your experience! I'm glad Adam was able to assist you with professionalism and expertise. It's wonderful to know he addressed all your questions and concerns. If you need any further assistance, feel free to reach out to our office anytime."
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Zachary W

March 9, 2025

5  out of  5
rating by Zachary W
"I just had one of the best experiences with setting up insurance in my entire life. Levi was not only professional, but down to earth, easy to talk to, fair and honest, with a few laughs along the way. Nothing pushy, all up front and understandable. Thank you statefarm for being consistent and humane through and through."
We responded:
"Thank you, Zachary, for sharing your experience! I'm happy to hear that Levi made the process smooth and enjoyable for you. It's wonderful to know that you found our approach straightforward and honest. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
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Andrew Smith

March 7, 2025

5  out of  5
rating by Andrew Smith
"Wonderful people to work with; especially Elijah Chavez! This gentleman is always professional and available anytime we need anything. Couldn't ask for a better rep. Thank you for staying late to work on our policy!!"
We responded:
"Thank you, Andrew, for your wonderful feedback! I'm happy to hear that Elijah has been professional and available whenever you need assistance. It's great to know he could help with your policy, even staying late to ensure everything was taken care of. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Profile photo of Abigail Luevanos

Abigail Luevanos

March 7, 2025

5  out of  5
rating by Abigail Luevanos
"Elijah made the experience fast and easy. I moved states and it was a breeze to get car and renters with his help. He also offered the lowest rate Ive gotten in the state of Colorado."
We responded:
"Abigail, I'm happy to hear that Elijah made your transition to Colorado smooth and hassle-free! It's great to know that you found the best rates with us. If you need any further assistance or have questions in the future, feel free to reach out. We're here to help!"
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Karlie Kubas

March 7, 2025

5  out of  5
rating by Karlie Kubas
"Levi was my agent and helped me save 300$ a month on my auto insurance policy! Switching to State Farm was a no brainer saving that much money per month. Levi was kind and easy to relate to. He genuinely cared about me and wanted to ensure I got the best deal possible. Thank you Levi!"
We responded:
"Thank you, Karlie, for sharing your experience! I'm happy to hear that Levi was able to assist you. It's wonderful to know that he provided you with such caring and relatable service. If you have any further questions or need assistance, feel free to reach out to our office anytime. We're here to help!"
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Cameron Poyd

March 3, 2025

5  out of  5
rating by Cameron Poyd
"Levi has been an incredible agent to work with. He was able to get me lower rates, and I enjoyed connecting with a real person to talk through what has typically felt like a convoluted process. He made it quick and easy to switch, while also answering any questions I had about policy choices. Thanks Levi!"
We responded:
"Thank you, Cameron, for sharing your experience! I'm glad to hear that Levi was able to assist you with lower rates and make the process smooth and straightforward. It's wonderful that you felt comfortable discussing your policy options with him. If you need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Wulf Knight

February 28, 2025

5  out of  5
rating by Wulf Knight
"Painless and fast switchover from Progressive. Worked with Will to get the best coverage for the best price I could find in the Springs."
We responded:
"Thank you, Wulf, for sharing your experience! I'm happy to hear that the switchover was smooth and that Will was able to help you find the best coverage at a great price. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Victoria Davis

Victoria Davis

February 27, 2025

5  out of  5
rating by Victoria Davis
"I had a great experience with Jonah, he was able to answer all of my questions and sent over the information that I needed within the hour."
We responded:
"Thank you, Victoria! I'm happy to know that Jonah was able to assist you so efficiently and provide the information you needed promptly. Our team is always here to help with any questions or needs you might have. Don't hesitate to reach out to our office anytime!"
Profile photo of Sherri Mueller

Sherri Mueller

February 26, 2025

5  out of  5
rating by Sherri Mueller
"Ellijah was absolutely incredible!!! He spent so much time with my 89 year old mother and me at age 61. The coverage is more and cost us less. YES. He is a gem. I think he is the best agent we have ever had. Kind, knowledgeable, out of the way helping. Even helped my mom with her email set up on her iPhone . I couldn't be happier and my mother is so pleased and impressed with the quality of service. Old school she says. When quality service mattered. He is this. Thank you from the bottom of our hearts. Insurance is so vital to our lives. House and auto is critical for us and we will be looking more into the life insurance as well. Great job!!!!"
We responded:
"Thank you, Sherri, for sharing such a wonderful review! I'm delighted to hear that Ellijah provided exceptional service to both you and your mother. It's fantastic that he could assist with your coverage needs and even help with tech support! Your satisfaction and your mother's happiness mean a lot to us. If you have any more questions or need further assistance, please feel free to reach out. We're here to help with all your insurance needs!"
Profile photo of CHARLENE YAGER

CHARLENE YAGER

February 20, 2025

5  out of  5
rating by CHARLENE YAGER
"Levi was great to work with and answered all my questions, was very patient with me and very pleasant and compassionate about my needs, he took all the time needed to get me going. Thanks!!!"
We responded:
"Thank you, Charlene, for sharing your experience! I'm happy to hear that Levi was able to assist you with patience and compassion. It's wonderful to know he took the time to address all your questions and needs. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Patrick Kieselstein

February 20, 2025

5  out of  5
rating by Patrick Kieselstein
"I had will help get insurance for new car he was very helpful and even got me a better price on the insurance"
We responded:
"Thank you, Patrick! I'm glad I could assist you in getting insurance and help find a better price. If you have any more questions or need further assistance, feel free to reach out anytime. Safe driving!"
Profile photo of Schuyler Hill

Schuyler Hill

February 18, 2025

5  out of  5
rating by Schuyler Hill
"Chris was very professional and helpful in my transition to switching insurance companies and made the whole process clear and easy. He answered any and all questions I had and left no confusion on my end. Very happy with my decision to switch to State Farm."
We responded:
"Thank you, Schuyler, for sharing your experience! I'm glad to hear that the transition to State Farm was smooth and clear for you. It's great to know that all your questions were answered and that you're satisfied with your decision. If you need any further assistance or have more questions, feel free to reach out anytime!"
Profile photo of Natalie Jones

Natalie Jones

February 17, 2025

5  out of  5
rating by Natalie Jones
"My husband, Trent, and I really appreciate the attention to detail and patience William demonstrated while working with us. He was super attentive and willing to spend a lot of time going over our questions and concerns! Really appreciate his help guidance! Definitely will recommend him to our friends!"
We responded:
"Thank you, Natalie, for sharing your experience! I'm glad to hear that William's attention to detail and patience made a positive impact on you and Trent. It's wonderful to know he was able to address your questions and concerns thoroughly. We truly appreciate your recommendation and are here for any future needs you may have!"
Profile photo of Corina McCandless

Corina McCandless

February 17, 2025

5  out of  5
rating by Corina McCandless
"Levi was extraordinary quick to get back to me, polite, and informational about how I can save money on insurance for my new jeep! 5/5 would recommend working with him again!"
We responded:
"Thank you, Corina, for sharing your experience! I'm happy to hear that Levi was able to assist you promptly and provide valuable information on saving money for your new jeep. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Brian Quigley Jr.

Brian Quigley Jr.

February 14, 2025

5  out of  5
rating by Brian Quigley Jr.
"Levi was great, helped alot"
We responded:
"Thank you, Brian, for sharing your experience! I'm happy to hear that Levi was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Rebecca McPherson

Rebecca McPherson

February 12, 2025

5  out of  5
rating by Rebecca McPherson
"Wonderful customer service!! I was in a panic trying to find insurance I could afford while having the coverage I needed. I’m so grateful that Natalie was kind and helped me understand all the different coverages her and Will were able to provide me same coverage I had while also saving me $130 a month. So glad I switched to State Farm and worked with such amazing people 😊 thank you for going above and beyond to help me out."
We responded:
"Thank you, Rebecca, for sharing your experience! I'm happy to know that Natalie and Will were able to assist you in finding the right coverage while saving you money. It's wonderful to hear that you felt supported and understood during the process. We're here for any future questions or needs you might have. Enjoy the savings!"
Profile photo of Austin Tumey

Austin Tumey

February 11, 2025

5  out of  5
rating by Austin Tumey
"Adam and Levi have been fantastic in helping me!"
We responded:
"Thank you, Austin! I'm glad to hear that Adam and Levi have been fantastic in assisting you. Their dedication to helping our customers is truly appreciated. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Frederick Hardison

Frederick Hardison

February 8, 2025

5  out of  5
rating by Frederick Hardison
"Working with Levi was a breeze and he saved me a bunch of money! Thanks Levi!"
We responded:
"I'm happy to hear that Levi made the process smooth and helped you save money, Frederick! Your satisfaction is important to us, and we're grateful for your feedback. If you have any more questions or need assistance in the future, feel free to reach out."
Profile photo of Corey Manross

Corey Manross

February 8, 2025

1  out of  5
rating by Corey Manross
"Biggest rip off. You go years without an issue, they collect all that money, and 1 accident and they need to raise your premiums. They need to look into an accident forgiveness. I will be looking for new coverage with something like that."
We responded:
"We appreciate you taking the time to share your feedback and are truly sorry to hear about your frustration. We understand how disappointing it can be to see a rate increase, especially after years of loyalty. Please know that premium adjustments are determined at the corporate level based on various factors, including claims history and industry trends, and are unfortunately beyond our control at the agency level. That said, we’re always happy to review your policy to explore any available discounts or adjustments that might help. We’re grateful that you’ve been happy with our service, and we truly value your time with us."
Profile photo of Patrick Russell

Patrick Russell

February 7, 2025

5  out of  5
rating by Patrick Russell
"Definitely call in and talk to an agent, you will be better helped than attempting to do it all yourself through the website. Elijah was extremely knowledgeable and helpful with setting up my policy, I would highly recommend these people to anyone, and the rate was fantastic as well."
We responded:
"Thank you, Patrick, for sharing your experience! I'm glad Elijah could assist you with setting up your policy and that you found the rate fantastic. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
Profile photo of Bella Gingerich

Bella Gingerich

February 4, 2025

5  out of  5
rating by Bella Gingerich
"Will was awesome. I had been paying more money than I could afford on insurance and had very limited availability to talk. Will called me after hours to help me get switched and lowered my insurance payment by a lot! Great guy and super nice! Helped explain things in a way that made sense and was very friendly. Thank you for all you do! Update: I’ve almost been with them for a year. I had my annual review with Natalie Dunn and she was amazing. She talked me through my current coverage and went through all my other options with me. She gave me some recommendations, but wasn’t really trying to sell me anything. Still having awesome experience!"
We responded:
"Thank you, Bella, for sharing your positive experience with our office! We are delighted to hear that Will provided exceptional service by helping you save money on your insurance and explaining everything clearly. We're here for you whenever you need assistance or have questions. - Chris Sutherland - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Jonathan

Jonathan

February 3, 2025

3  out of  5
rating by Jonathan
"I have been a customer of State Farm Insurance in Colorado Springs for some time now, and while their coverage options are comprehensive, I am increasingly frustrated by their persistent attempts to sell me life insurance during every interaction. Each time I call, regardless of the nature of my inquiry, the conversation inevitably shifts to a sales pitch for life insurance policies. This aggressive upselling is not only unwelcome but also detracts from the overall customer experience. I understand the importance of life insurance, but the constant pressure to purchase additional products makes me question the company's respect for their clients' needs and preferences. I hope State Farm reevaluates their approach to customer interactions and focuses more on addressing the immediate concerns of their clients rather than incessantly pushing additional services."
We responded:
"Thank you, Jonathan, for sharing your experience with us. I appreciate your feedback and understand your concerns about the frequent life insurance discussions during your interactions. Your experience is important, and I apologize for any frustration this has caused. We strive to respect our customers' needs and preferences, and your input will help us improve our approach. Please feel free to reach out to our office if you have any further questions or would like to discuss this matter in more detail. "
Profile photo of Steven Laughlin

Steven Laughlin

February 1, 2025

5  out of  5
rating by Steven Laughlin
"Have had a great experience with this office recently. Ericka has been thorough and prompt in answering question about an auto claim. She has "done good!""
We responded:
"Thank you, Steven, for sharing your positive experience! I'm glad to hear that Ericka has been thorough and prompt in assisting you with your auto claim questions. Her dedication is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."